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June 15, 2020 by admin

Has Zoom ruined you for conference calls?

photo of zoom call for professional networking group

I plead guilty.

Last week, two “old school” conference calls with more than one person dealt a left hook to my ego as a communicator. The mark it left was this:

I need a yellow bar to tell me who is speaking so I don’t interrupt.

Perhaps that’s being a little too hard on myself. Yet it does encapsulate how much the “new normal” has changed our behaviors.

Now, it’s not all about needing the yellow bar to see who is speaking. An unquantifiable part of it could be the current environment of pandemic, protests, PPPs, no sports, not enough in-person contact and more. It makes us anxious and want our voices to be heard. We fear we won’t be heard if we don’t jump right in.

Fortunately, it’s a correctable behavior for me and others who have misplaced the skill of actually waiting until somebody stops speaking to talk. It’s as simple as admitting you have the problem and then actually waiting for someone to finish speaking.

Here’s the real trick. If you’re not sure, ask.

That’s right. If on a conference call you are unsure of when somebody has finished their train of thought, when they stop talking, you can ask, “Can I jump in here or would you like to say more on that topic?”

Okay, that’s the strategy. The key will be doing it. If you’re on an old school conference call with me in the very near future, please hold me accountable.

Filed Under: Coverage

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      Advertising and marketing can be complicated. If you let it be. Word of mouth referrals are as old as neighbors sharing trusted resources. A complimentary webinar entitled “Listen up. Word of Mouth Referral and Networking” will feature author, national keynote speaker and word of mouth expert Matt Ward. The virtual event is set for Thursday, January 21, noon to 1 p.m. via Zoom. Author of "MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans”, Matt Ward, founder of Breakthrough Champions, works with service professionals to build their client base through authentic relationships and creative use of word of mouth marketing. The complimentary workshop will outline both the art and science of word of mouth marketing. How to find good connections, nurture those connections and develop win-win pipeline of new referrals. From thank you cards to networking events to social media, there are techniques that cut through the noise. The event is sponsored by My Pinnacle Network which hosts monthly meetings for business-to-business professionals at five locations throughout Massachusetts —Braintree, Mansfield, Marshfield, Needham, and Westborough; South Shore Networking Professionals which connects business people monthly at locations throughout the South Shore; and Rockland Trust, offering a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers located in Eastern Massachusetts and Rhode Island, as well as through online, mobile and phone banking. Please RSVP for the event at https://conta.cc/2J2jvIY, or contact Steven V. Dubin at SDubin@MyPinnacleNetwork.com or 781-582-1061.
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From Our Newsroom

  • Listen up. Word of Mouth Referral and Networking – Free webinar set for Tuesday, January 21, noon.
  • Mathew Phillips, Networking Ninja – Rookie of the Year
  • My Pinnacle Network announces November 2020 schedule of virtual B2B networking meetings.

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